Terms of Service

1. Who these Terms apply to

These Terms apply to:

• Visitors to agenixhub.com
• People who submit forms or contact AgenixHub
• Prospective customers requesting briefings, audits, proposals, or assessments
• Customers using AgenixHub services
• Organizations evaluating AgenixCore or related AI operating services
• Any person acting on behalf of a company, team, or organization

If you use AgenixHub on behalf of an organization, you represent that you have authority to accept these Terms on that organization’s behalf.

2. Website information is not professional advice

The content on agenixhub.com is provided for general business and informational purposes.

It should not be treated as legal, financial, security, compliance, medical, tax, or professional advice.

You should consult qualified advisors before making decisions that depend on legal, regulatory, financial, security, or compliance interpretation.

AI strategy, governance, model selection, security posture, infrastructure decisions, deployment choices, and operational decisions remain your responsibility unless otherwise agreed in writing.

3. Services and separate agreements

AgenixHub may provide advisory, audit, implementation, benchmarking, managed operations, and AI operating-layer services.

Paid or customer-specific work may be governed by a separate written agreement, proposal, order form, statement of work, master services agreement, data processing agreement, confidentiality agreement, or other written document.

If there is a conflict between these Terms and a signed written agreement, the signed written agreement will control for that specific engagement.

Nothing on the website creates a customer relationship, consulting engagement, partnership, employment relationship, agency relationship, or service commitment unless confirmed in writing by AgenixHub.

4. AgenixCore and enterprise AI operating services

AgenixCore and related AgenixHub services may help organizations with:

• Model routing
• Workload classification
• AI cost visibility
• AI usage monitoring
• Model benchmarking
• Latency and quality evaluation
• Governance workflows
• Access controls
• Observability
• Evaluation frameworks
• Operational decision support
• Managed AI operations

Unless expressly agreed in writing:

• AgenixHub does not guarantee that any AI model, provider, workflow, tool, integration, or deployment path will be error-free.
• AgenixHub does not guarantee a specific cost reduction, business outcome, compliance status, security certification, uptime level, model accuracy score, latency target, or operational result.
• Recommendations are based on available information, customer-provided context, and practical evaluation at the time of the engagement.
• Customers remain responsible for final approvals, production deployment decisions, legal review, regulatory compliance, security acceptance, and operational ownership.

5. Customer responsibilities

You agree to:

• Provide accurate information when contacting AgenixHub or requesting services.
• Ensure you have the right to share any materials, data, documents, or system information you provide.
• Avoid submitting sensitive, regulated, confidential, customer, employee, health, financial, or production data through open website forms.
• Review all recommendations, outputs, reports, configurations, and AI-generated materials before relying on them.
• Use AgenixHub services only for lawful purposes.
• Maintain your own backups, controls, security processes, and approval workflows.
• Comply with applicable laws, regulations, internal policies, and third-party platform terms.
• Obtain any internal approvals required before implementing recommendations or deploying AI systems.

You are responsible for the decisions you make based on AgenixHub content, recommendations, analysis, reports, systems, or outputs.

6. AI outputs and human review

AgenixHub may use AI systems, models, retrieval systems, benchmarking tools, routing logic, analysis workflows, or automation to support its services.

AI-generated or AI-assisted outputs may contain:

• Errors
• Omissions
• Outdated information
• Incomplete analysis
• Bias
• Incorrect assumptions
• Unexpected results
• Non-compliant recommendations
• Unsuitable outputs for your specific context

You must review all AI-assisted materials before using them for business, technical, legal, compliance, customer-facing, financial, or operational decisions.

AgenixHub is not responsible for harm caused by unreviewed, misused, modified, or improperly deployed AI outputs unless otherwise required by law or expressly agreed in writing.

7. Acceptable use

You may not use the website, services, content, or systems to:

• Violate applicable laws or regulations
• Infringe intellectual property, privacy, confidentiality, or other rights
• Upload malware, harmful code, or unauthorized tracking tools
• Attempt to gain unauthorized access to systems, models, data, infrastructure, accounts, or networks
• Reverse engineer, scrape, copy, or replicate proprietary systems, workflows, code, prompts, frameworks, or materials
• Misrepresent your identity, company, authority, or relationship with AgenixHub
• Use AgenixHub materials to build a competing service in a way that violates intellectual property or contractual rights
• Submit data you do not have permission to share
• Use AI outputs for deceptive, defamatory, discriminatory, fraudulent, harmful, or unlawful purposes
• Interfere with the operation, security, performance, or integrity of the website or services

We may restrict, suspend, or terminate access if we believe these Terms have been violated.

8. Intellectual property

The AgenixHub website, brand, logos, product names, service names, frameworks, content, design, code, workflows, diagrams, written materials, and related intellectual property are owned by AgenixHub or its licensors.

You may view and share public website content for ordinary business evaluation, provided you do not remove attribution or misrepresent ownership.

You may not copy, reproduce, modify, sell, sublicense, scrape, republish, or create derivative works from AgenixHub content or systems without written permission, except where permitted by law.

Customer materials provided to AgenixHub remain owned by the customer or the relevant rights holder.

You grant AgenixHub a limited right to use customer-provided materials only as needed to evaluate, deliver, support, or improve the relevant engagement, subject to any written agreement.

9. Confidentiality

If confidential information is exchanged as part of a prospective or active engagement, confidentiality obligations should be governed by a written agreement such as an NDA, proposal, statement of work, master services agreement, data processing agreement, or similar document.

Do not submit confidential, sensitive, regulated, or production data through public website forms.

If you share information with AgenixHub outside a written confidentiality agreement, we will use reasonable care but cannot guarantee that the information will be treated under customer-specific confidentiality terms unless those terms are agreed in writing.

10. Third-party services and providers

AgenixHub may reference, integrate with, evaluate, benchmark, or use third-party tools, AI models, cloud providers, infrastructure providers, software platforms, APIs, analytics tools, or communication services.

Third-party services are governed by their own terms and policies.

AgenixHub is not responsible for third-party services, outages, pricing changes, data practices, model behavior, API changes, policy changes, availability, compliance posture, or security practices.

Customers are responsible for approving third-party providers for their own compliance, procurement, security, and legal requirements unless otherwise agreed in writing.

11. Fees, proposals, and payment

Fees, payment terms, taxes, deliverables, timelines, refund rights, cancellation rights, renewal terms, and service scope for paid work will be described in the relevant proposal, order form, invoice, statement of work, or written agreement.

Unless otherwise stated in a signed agreement, all fees are non-refundable once work has started.

AgenixHub may change website content, service descriptions, pricing, or availability at any time.

Changes do not affect signed agreements unless those agreements allow for such changes.

12. Disclaimers

The website, resources, content, and services are provided on an “as is” and “as available” basis unless otherwise stated in a written agreement.

To the maximum extent permitted by law, AgenixHub disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of:

• Accuracy
• Completeness
• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Availability
• Security
• Compliance
• Uninterrupted operation

We do not warrant that:

• Website content will always be accurate, complete, or up to date
• AI outputs will be accurate or suitable for your use case
• Services will produce a specific business, financial, operational, compliance, or technical outcome
• Third-party tools or AI providers will remain available, secure, compliant, or unchanged
• Any recommendation will eliminate risk, cost, latency, hallucination, governance gaps, compliance gaps, security gaps, or operational failure

13. Limitation of liability

To the maximum extent permitted by law, AgenixHub will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, business opportunity, security posture, compliance status, or operational continuity.

For website use and non-paid interactions, AgenixHub’s total liability will be limited to the amount permitted by applicable law.

For paid services, liability limits, if any, should be defined in the applicable written agreement.

If no written agreement defines a liability cap, AgenixHub’s total aggregate liability will not exceed the fees paid to AgenixHub for the specific service giving rise to the claim during the three months before the claim arose.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply.

14. Indemnity

You agree to defend, indemnify, and hold harmless AgenixHub from claims, damages, liabilities, losses, costs, and expenses arising from:

• Your misuse of the website or services
• Your breach of these Terms
• Materials, data, or instructions you provide
• Your violation of law or third-party rights
• Your deployment or use of AI outputs, recommendations, reports, or systems without appropriate review
• Your use of third-party platforms, tools, models, or providers
• Your violation of applicable laws, regulations, internal policies, or third-party terms

15. Suspension and termination

We may suspend or terminate access to the website, resources, communications, or services if we believe you have violated these Terms, created risk, misused systems, failed to pay agreed fees, or acted unlawfully.

You may stop using the website at any time.

Sections that by their nature should survive termination will continue to apply, including intellectual property, confidentiality, disclaimers, limitation of liability, indemnity, payment obligations, governing law, and dispute-related provisions.

16. Privacy

Our Privacy Policy explains how we collect, use, store, and protect information.

By using the website or services, you acknowledge that information may be processed according to the Privacy Policy and any applicable written agreement.

The Privacy Policy is available at:

17. Governing law and disputes

These Terms are governed by the laws of the United Arab Emirates, as applicable in Dubai, unless a separate written agreement states otherwise.

For paid customer engagements, the governing law, venue, dispute process, and liability terms may be defined in the applicable proposal, order form, statement of work, master services agreement, or other signed agreement.

If there is a conflict between these Terms and a signed written agreement, the signed written agreement will control for that specific engagement.

Before starting formal proceedings, both parties should first try to resolve disputes through good-faith written discussion.

18. Changes to these Terms

We may update these Terms from time to time as our website, services, products, or legal requirements change.

The updated version will be posted on this page with a new “Last updated” date.

Continued use of the website or services after updates means you accept the revised Terms.