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Privacy Policy – AgenixHub

Welcome to AgenixHub! Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our AI-powered solutions, services, and website (the "Platform").

By accessing or using AgenixHub, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

1.1. Information You Provide

  • Account Information – Name, email address, phone number, and company details when you sign up.
  • Payment Information – Billing details for subscriptions or purchases (processed via third-party payment providers).
  • Support & Communication – Information shared via emails, chat, or customer support interactions.

1.2. Information We Collect Automatically

  • Usage Data – Pages visited, time spent, interaction logs, and AI service usage patterns.
  • Device Information – IP address, browser type, operating system, and device identifiers.
  • Cookies & Tracking – We use cookies to improve user experience and analyze service performance.

1.3. Third-Party Data

We may receive information from analytics providers, business partners, or public sources to improve our services.

2. How We Use Your Information

We process personal data for the following purposes:

  • ✅ To Provide & Improve Services – Personalizing AI outputs, optimizing user experience, and enhancing AI models.
  • ✅ To Ensure Security – Fraud prevention, account verification, and cybersecurity protection.
  • ✅ For Compliance & Legal Obligations – Ensuring regulatory compliance and responding to legal requests.
  • ✅ For Marketing & Communication – Sending updates, promotions, and newsletters (opt-out available).

3. How We Share Your Information

We do not sell personal data. However, we may share data with:

  • Service Providers – Payment processors, cloud hosting, and customer support partners.
  • Legal & Compliance Authorities – If required by law, court orders, or to prevent fraud.
  • Business Transfers – If AgenixHub undergoes a merger, acquisition, or asset sale.

4. Data Security Measures

  • 🔒 We implement encryption, access controls, and security audits to protect your data.
  • 🔒 User Responsibility – Keep your credentials secure and report suspicious activities.
  • 🔒 No Absolute Security Guarantee – While we take strong measures, no system is 100% secure.

5. Data Retention & User Rights

5.1. Data Retention

  • We retain personal data only as long as necessary for business and legal compliance.
  • Users can request data deletion (subject to regulatory obligations).

5.2. Your Rights (GDPR & CCPA Compliance)

  • ✔ Access & Correction – View and update your personal data.
  • ✔ Deletion Request – Request removal of your data (unless legally required to retain it).
  • ✔ Data Portability – Request a copy of your data in a structured format.
  • ✔ Opt-Out of Marketing – Unsubscribe from promotional communications anytime.

6. Cookies & Tracking Technologies

AgenixHub uses cookies, analytics tools (e.g., Google Analytics), and tracking pixels to improve user experience.

Users can disable cookies via browser settings, but some features may be affected.

7. Cross-Border Data Transfers

If you access AgenixHub from outside Pune, your data may be transferred to, stored, and processed in other countries with appropriate safeguards in place.

8. Children's Privacy

AgenixHub does not target or knowingly collect data from individuals under 18. If you believe a minor has shared data with us, please contact us for removal.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be notified via email or posted on our website. Continued use constitutes acceptance of revised terms.

10. Contact Us

For privacy-related inquiries or to exercise your rights, contact us at:

📩 support@agenixhub.com