Pricing & ROI

AgenixChat pricing is based on infrastructure tier, user count, and usage: Startup Tier: Starting at $1,000/month for 12-16 cores, 24-32GB RAM, up to 10K messages/month. Ideal for POCs and small teams. Professional Tier: Starting at $2,500/month for 16-24 cores, 32-64GB RAM, up to 100K messages/month. Suitable for departments and mid-size companies. Enterprise Tier: Custom pricing for 32-64 cores, 128-256GB RAM, unlimited messages. For large enterprises with data-intensive workloads. Enterprise Plus: Custom pricing for 64+ cores, 256GB+ RAM, mission-critical deployments. Includes dedicated infrastructure and white-glove support. All tiers include the core platform, regular updates, and standard support. Contact us for volume discounts and multi-year agreements.

Startup: Core platform, basic RBAC, email support (24h response), community documentation, single deployment, standard security features. Professional: Everything in Startup plus multi-space deployment, advanced RBAC, priority support (12h response), custom branding, API access, basic analytics. Enterprise: Everything in Professional plus multi-tenant architecture, multi-region deployment, 24/7 support (4h response), dedicated CSM, advanced analytics, custom integrations, SLA guarantees (99.9%), compliance certifications (SOC 2, ISO 27001, HIPAA). Enterprise Plus: Everything in Enterprise plus dedicated infrastructure, custom scaling, high availability (99.99%), disaster recovery, on-site support, architecture reviews, custom SLA, white-glove onboarding, air-gapped deployment option.

Most customers see positive ROI within 90 days of deployment: Month 1 (Implementation): Initial setup, data migration, team training. Investment phase with implementation costs. Month 2-3 (Ramp-up): Gradual adoption, workflow optimization, efficiency gains begin. 40-60% of target automation rate achieved. Month 4+ (Full Value): Full adoption, optimized workflows, maximum efficiency. 65-85% query automation, 70-80% faster resolution times. Typical Results: Healthcare: 85% response time reduction, $180K annual savings. Financial Services: 94% fraud detection rate, $2.4M prevented fraud. Retail: 34% conversion increase, $12M incremental revenue. Manufacturing: 67% downtime reduction, $1.8M annual savings. ROI varies by use case, data volume, and implementation quality.

No hidden costs. Our pricing is transparent: Included in Base Price: Platform license, regular updates, standard support, security patches, basic integrations, documentation access. One-Time Costs: Implementation services (optional, $15K-50K depending on complexity), data migration assistance (if needed), custom integration development (if required), initial training sessions. Ongoing Costs: Infrastructure (your cloud or on-prem costs), AI service costs (your AI provider), additional storage beyond tier limits, premium support upgrades, professional services (optional). Not Charged: Per-user fees within tier limits, API calls, data transfer within platform, software updates, security patches. We provide detailed cost estimates during the sales process with no surprises.

Pricing scales based on three dimensions: Infrastructure Tier: Upgrade to higher tier as compute/storage needs grow. Tiers are designed for smooth scaling without re-architecture. User Count: Pricing adjusts for concurrent user count. Volume discounts available at 100+, 500+, 1000+ users. Message Volume: Startup and Professional tiers have message limits. Enterprise tiers offer unlimited messages. Overage charges apply if limits exceeded (typically $0.01-0.05 per message). Scaling Path: Start with Startup tier for POC → Professional for department rollout → Enterprise for company-wide deployment → Enterprise Plus for mission-critical workloads. You can upgrade tiers mid-contract with prorated pricing. Downgrade options available at renewal.

Yes, we offer volume discounts: User-Based Discounts: 10% off for 100-500 users, 15% off for 500-1000 users, 20% off for 1000+ users. Multi-Year Commitments: 10% off for 2-year contract, 20% off for 3-year contract. Multi-Space Deployments: 15% off for 5+ spaces, 25% off for 10+ spaces. Enterprise License Agreements: Custom pricing for Fortune 500 companies, government agencies, and large healthcare systems. Includes volume commitments, dedicated support, and strategic partnership benefits. Startup Program: Special pricing for early-stage startups (Series A or earlier) with 50% discount for first year. Contact our sales team to discuss volume discounts for your specific requirements.

We offer flexible payment options: Payment Methods: Credit card (Visa, Mastercard, Amex), ACH/wire transfer, purchase order (for Enterprise customers). Billing Cycles: Monthly billing (month-to-month), annual billing (12-month prepay with 10% discount), multi-year prepay (custom terms). Invoicing: Net 30 terms for Enterprise customers, automatic credit card billing for Startup/Professional, custom payment terms for large contracts. Currency: USD (primary), EUR, GBP available for international customers. Procurement: Support for enterprise procurement processes, vendor onboarding, security questionnaires. We work with your procurement team to ensure smooth purchasing process.

Yes! We offer multiple trial options: 14-Day Free Trial: Full platform access, Startup tier infrastructure, up to 5 users, 1,000 messages, no credit card required. 30-Day Enterprise Trial: Available for Enterprise prospects, full Enterprise tier features, dedicated support, architecture consultation, custom AI integration. POC Program: 60-90 day proof of concept for complex deployments, production-grade infrastructure, data migration assistance, success metrics tracking, dedicated implementation team. Pilot Program: 3-6 month pilot for department or use case, production deployment, full training and support, ROI measurement and reporting. All trials include onboarding assistance, technical support, and architecture guidance. Contact us to discuss the best trial option for your needs.

Building in-house is significantly more expensive: In-House Costs: $500K-2M upfront development (6-12 months), 5+ full-time engineers ($750K+ annually), infrastructure costs ($50K-200K annually), ongoing maintenance and updates, security and compliance work. Total 3-Year Cost: $3M-7M. AgenixChat Costs: $500-5K/month platform fee ($18K-180K over 3 years), $15K-50K one-time implementation, your infrastructure costs (same as in-house), 0-1 dedicated staff for administration. Total 3-Year Cost: $200K-700K. Savings: 70-90% cost reduction vs. building in-house. Additional Benefits: Faster time to market (10-18 days vs. 6-12 months), proven platform with enterprise customers, regular updates and new features, dedicated support team, compliance certifications included.

Implementation costs vary by deployment complexity: Self-Service (Startup/Professional): $0-15K. Includes documentation, video tutorials, email support, community resources. Suitable for standard deployments with minimal customization. Guided Implementation (Enterprise): $15K-50K. Includes architecture design workshop, infrastructure setup assistance, data migration support, custom integration development (basic), team training (2-3 sessions), go-live support. White-Glove Implementation (Enterprise Plus): $50K-150K. Includes comprehensive architecture review, full infrastructure setup and optimization, complex data migration, custom integration development (advanced), extensive training program, dedicated implementation team, post-launch optimization. Implementation timeline: 10-35 days depending on complexity. All implementations include success metrics definition and ROI tracking setup.